Effective date: September 10, 2026.
1. Who these terms cover
These Terms of Service (“Terms”) apply between Mekov Tech-Solution LLC (“we”, “us”, “our”), located in Minneapolis, Minnesota, United States, and the account holder named at signup (“you”, “your”). They cover the services described in section 2 and your use of this website. Services may not be resold without our written agreement.
2. Services we provide
We currently offer four services and nothing beyond them:
- Shared hosting on cPanel.
- WordPress hosting.
- Domain registration and transfers, carried out through our client area.
- Website design, quoted per project.
What each hosting plan includes is described on the plan pages and in the client area at checkout. Where the two differ, the plan configuration in the client area governs.
3. Ordering, billing, and renewals
Orders, invoices, payments, renewals, and support tickets are handled in our secure client area, which is operated separately from this marketing website. Hosting is billed in advance for the monthly, quarterly, semi-annual, or annual term you select at checkout. Taxes and the final total are shown before payment. Prices shown on this website are the hosting plan prices; domain pricing is shown in the client area at checkout.
A renewal invoice is issued at least 14 days before the due date. A service renews for the same billing term only after the renewal invoice is paid. A stored payment method is charged automatically only when you have expressly authorized automatic payment; otherwise you must pay the renewal invoice manually. We do not offer a free trial.
If we make a material change to renewal pricing or recurring terms, we will give at least 30 days' notice where practicable, and always the notice required by applicable law. Confirmation of your recurring terms and cancellation instructions is provided in a form you can retain, and cancellation remains easy to access online through the client area.
4. Refunds
You may receive a full refund when an order is cancelled before service activation, except for nonrecoverable third-party charges already submitted on your behalf. A service is activated when hosting credentials or account access are issued, a domain registration, renewal, or transfer request is submitted, website-design work begins, or another ordered service is provisioned.
Once a service is activated, all fees are nonrefundable, including unused portions of prepaid billing terms. Domain registration, renewal, and transfer fees are nonrefundable once submitted to the registrar or registry. Website-design fees are nonrefundable once work begins, except as a written quote or statement of work expressly provides.
Nothing in this section limits remedies for duplicate or incorrect charges, or any rights that applicable law does not permit us to waive.
5. Cancellation
You may cancel at any time through the client area. Cancellation prevents the next renewal and takes effect at the end of the already-paid term unless you select a later eligible date. No unused-time refund is due after activation, as described in section 4.
6. Late payment, suspension, termination, and data
An overdue hosting service may be suspended 7 days after the invoice due date and terminated 30 days after the due date, subject to any notice required by applicable law. We may suspend a service immediately for fraud, unlawful use, abuse, or an urgent security risk.
Hosted content is scheduled for deletion within 30 days after termination. You are responsible for exporting any data you need before termination. Domain services remain subject to the applicable registrar, registry, and ICANN rules.
7. Domains
The domain search on this website performs an availability lookup only. It is not a reservation and does not guarantee that a domain will still be available when you complete checkout. Registration, transfer, renewal, and any related dispute process are governed by the terms of the relevant registrar and registry, including ICANN rules where applicable, in addition to these Terms.
8. Acceptable use
You may not use our services to distribute malware, send unsolicited bulk email, host unlawful content, infringe intellectual property, attempt to gain unauthorised access to systems, or consume resources in a way that degrades service for other customers on shared infrastructure.
You are responsible for the content you publish, for the applications you install, and for keeping the software you control updated.
9. Backups and your data
Plans include backups only as stated on the applicable plan page. Operational restore points may be retained for up to 30 days, are rotated, and are not guaranteed to contain every file or to be restorable. Residual encrypted backup copies may persist for up to 90 days after deletion or account termination before being overwritten.
Backups are a recovery aid, not a substitute for your own copies. We do not offer a restoration guarantee or a contractual recovery point or recovery time objective. You remain responsible for keeping independent copies of your data.
10. Availability and support
We work to keep services continuously available and will notify customers of planned maintenance where practical. We do not offer a contractual uptime percentage, a guaranteed support response time, service credits, or a service level agreement unless a separate signed agreement expressly states otherwise.
11. Website design projects
Website design work is quoted individually. Project scope, the deposit and payment schedule, revision limits, timing, cancellation rules, and third-party costs are controlled by the accepted written quote or statement of work, which sits alongside these Terms. Work begins only after any required deposit is received.
Custom final deliverables transfer to you only after full payment, excluding our pre-existing materials and third-party components, which remain subject to their own licenses. Fees already earned and work already performed are nonrefundable.
12. Liability
To the extent permitted by law, our total liability for an affected service is capped at the fees paid for that service during the 12 months immediately before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits or lost data, except where the law does not allow that limitation. Nothing in these Terms limits liability where the law prohibits doing so.
13. Changes to these Terms
We may update these Terms. For material changes affecting existing paid services, we will give at least 30 days' notice, except where a change is required sooner by law or urgent security needs; in that case we will notify you as soon as reasonably practicable. The revised version will be posted on this page with its effective date.
14. Governing law, venue, and contact
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules. Exclusive venue is the state and federal courts located in Hennepin County, Minnesota, except where applicable law gives a consumer a nonwaivable right to another venue or remedy. Nothing in these Terms limits nonwaivable consumer protections.
Questions about these Terms can be sent to info@mekovtechsolution.com.